Gartner has today revealed its annual top strategic technology trends for 2021, outlining the key areas in tech that organisations would do well to explore next year. Gartner: Top strategic technology trends for 2021 October 19, 2020 TH Author cloud computing , Data Center , Security Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. That’s not to say physical space doesn’t have its place, but it should be digitally enhanced, for example, contactless check-out at a physical store, regardless of whether its physical or digital capabilities should be seamlessly delivered. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations. Combinatorial innovation is an overarching theme for these trends. Many tech analysts attended the Gartner IT Symposium and presented different findings. Technology Adoption Trends: 2019-2021 Emerging Technology Roadmap Insights Published: 23 January 2020 ID: G00715657 Analyst(s): Infrastructure and Operations Research Team Summary Organizations are adopting emerging technologies to support digital business initiatives. and The always-on, always-digital customer experience must function seamlessly across the hundreds of channels and devices people use today. When employees at an industrial site returned to the workplace after it was closed during the COVID-19 … Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. "Begin Download" Gartner’s “Top Strategic Technology Trends for 2021” will serve you as an essential guideline for enabling organizational plasticity with an adaptable and resilient business and technology foundation. ... As we head into 2021, we have seen tech trends fall into a few categories. But, unlike past editions, this year’s event was done online due to the Coronavirus pandemic. Gartner, Inc. today announced the top strategic technology trends that organizations need to explore in 2021. Keep pace with the latest issues that impact business. button, you are agreeing to the This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. What will be relevant to the market in 2021 Gartner has already released some trends that are likely to be on the radars of companies seeking greater technology business effectiveness. Gartner's top strategic technology trends for 2021 enable that plasticity. Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. At its IT Symposium/Xpo conference every year, Gartner produces one of the most comprehensive lists of the trends that CIOs and other senior executives should be paying attention to. Organizations that don’t focus on efficiency, efficacy and business agility will be left behind. All rights reserved. When customers arrived for their appointment and came within 75 feet of the store, they received two things: 1) A notification to guide them through the check-in process and 2) an alert letting them know how long it would be before they could safely enter the store and maintain social distance. Analysts presented their findings during Gartner IT Symposium/Xpo Americas, which is taking place virtually through Thursday. The research firm accepts that, in 2021, human and technology collaborations will post an intense challenge for IT professionals as organizations deal with the COVID-19 … Gartner dubs this new collection and use of data to drive behaviors as the Internet of Behavior, one of nine trends in its new “Gartner Top Strategic Technology Trends For 2021” report. Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. Download your complimentary copy now to: Discover the top business and technology trends Gartner sees impacting government performance in 2021. Enabling organizations to have these services physically closer helps with low-latency scenarios, reduces data costs and helps accommodate laws that dictate data must remain in a specific geographical area. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Organizations need a strong artificial intelligence (AI) engineering strategy to ensure their AI projects don’t fail, Gartner said in its “Top Strategic Technology Trends for 2021” report. Complete the form to download your free copy. “CIOs are striving to adapt … Location independence requires a technology shift to support this new version of business. Conversations with technology leaders are much more focused on the tactical this year, according to Brian Burke, research VP at Gartner. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. As always, these nine strategic technology trends do not operate independently of each other, but rather build on and reinforce each other. What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . Objective insights, strategic advice and practical tools to help CIOs and IT executives achieve their most critical priorities, 3 Themes Emerge From the Gartner Hype Cycle for Midsize Enterprise, 2020, 5 Habits of Organizations With Successful AI, Gartner Top 10 Strategic Predictions for 2021 and Beyond. Gartner Terms of Use Privacy laws, which vary from region to region, will greatly impact the adoption and scale of the IoB. Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke said. Gartner’s top strategic technology trends for 2021 enable that plasticity. Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. It is the operationalization of AI accountability. A few weeks ago, Gartner announced what it considers to be the technology trends for 2021 during its Gartner IT Symposium. Among them, take advantage of customers’ data on different platforms, automation, more practical ways of working in the Cloud, and much more. “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. button, you are agreeing to the "Continue" 5 Technology Trends For 2021. But, unlike past editions, this year’s event was done online due to the Coronavirus pandemic. “CIOs are striving to adapt to changing conditions to compose the future business. Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. Digital should be the default at all times. As perimeter protection becomes less meaningful, the security approach of a “walled city” must evolve to current needs. Burke added that as organisations transition from responding to the COVID-19 pandemic to driving growth, they must focus on three areas that form the theme of this year’s trends: people centricity, location independence and resilient delivery. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. Distributed cloud is the future of cloud. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Cybersecurity mesh essentially allows for the security perimeter to be defined around the identity of a person or thing. 1. By clicking the Read more: The CIO’s Guide to Distributed Cloud. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. Human augmentation conjures up visions of futuristic cyborgs, but humans have been augmenting parts of the body for hundreds of years. Cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. At its core, this operating model allows for business to be accessed, delivered and enabled anywhere — where customers, employers and business partners operate in physically remote environments. However, it also means that organizations still benefit from public cloud and aren’t managing their own private cloud, which can be costly and complex. Together they enable organizational plasticity that will help guide organizations in the next five to 10 years. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. The most intriguing trend is what Gartner … “The need for operational resiliency across enterprise functions has never been greater,” said Brian Burke, research vice president at Gartner. 1. In Top Strategic Technology Trends for 2021, Gartner explains how companies will leverage technology and composable architectures to enable smooth and secure operations in an ever changing world. It enables a more modular, responsive security approach by centralizing policy orchestration and distributing policy enforcement. Gartner’s Top Strategic Technology Trends for 2021 describes the opportunities organizations and leaders have in the coming year, including becoming more people-centric, offering location-independent services, and building a resilient business from the inside out. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. By clicking the The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. The pandemic and the current economic and business situation have directly affected these trends which, if in any case they already existed in other years, the crisis has ended up emphasizing or qualifying them in some way. Technology Adoption Trends: 2019-2021 Emerging Technology Roadmap Insights Published: 23 January 2020 ID: G00715657 Analyst(s): Infrastructure and Operations Research Team Summary Organizations are adopting emerging technologies to support digital business initiatives. At the same time, the acceleration of digital business requires efficiency, speed and democratization. January 12, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: The technology trends that have the most potential to be disruptive; Technology trends reaching critical tipping points or challenging conventional wisdom In this post, we present to you Gartner’s seven top technology trends that will define 2021. Hyperautomation, blockchain, AI security, distributed cloud and autonomous things drive disruption and create opportunities in this year's strategic technology trends. Location independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist. Privacy Policy. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. Many organizations are supported by a “patchwork” of technologies that are not lean, optimized, connected, clean or explicit. ... As we head into 2021, we have seen tech trends fall into a few categories. Conversations with technology leaders are much more focused on the tactical this year, according to Brian Burke, research VP at Gartner. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. 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